Rent can be paid online through the tenant portal, paid in person, or put in the rent drop at the property’s leasing office. Cash is never accepted. Payments by ACH, check, or certified funds should be made payable to Midland Properties LLC. Rent payment is due on the 1st day of the month. If received after the 3rd day, a late fee will be charged.

To add or remove a roommate contact your resident manager. Before a roommate can move in, they need to complete a rental application and pay the screening fee. If their application is approved, they will need to sign an addendum to add them to the lease agreement. If a roommate wants to vacate, they need to sign an addendum to remove them from the lease agreement.

To add or remove a pet, contact your resident manager. A pet addendum will need to be signed to add the pet to the lease agreement. An additional security deposit and monthly fee is required to add a pet.

To remove a pet, contact your resident manager and provide notice in writing that the pet has been removed. NOTE: Support animals require additional documentation. Contact your resident manager for more information.

If you’re currently in a lease agreement that has not expired, you cannot vacate until your lease expires. To vacate before your lease expires, you must break your lease and pay a penalty fee. If you are currently in a month-to-month agreement, you can vacate by giving 30-days advance, written notice to vacate. Contact your resident manager for more information.

If you’re currently in a lease agreement that has not expired, you can only move out by breaking your lease and paying a penalty fee. Contact your resident manager for more information.

Your security deposit will be returned within 21 days after you vacate. The amount returned will depend on the amount of the deductions needed to repair, paint, and clean the unit. A detailed accounting of move out charges will be provided. Before vacating, contact your resident manager for an initial inspection to assess potential move out charges.

Currently, it is not required but residents are encouraged to get renters insurance. The building itself is insured but a resident’s personal property is not insured. If a unit is damaged by water, fire, theft, etc., the resident, not the building owner, is responsible for repair or replacement of their personal property. Renters insurance can protect a resident’s personal property, provide temporary housing, and liability protection, which is why we encourage residents to get renters insurance.

If you are locked out of your apartment during business hours, contact your resident manager. If your resident manager is not available, contact the Midland Properties office at 858-384-2008. If you are locked out after hours (nights and weekends) and your resident manager is not available to assist, you will need to contact a locksmith at your own expense.

If someone is parked in your parking space during business hours, contact your resident manager or the Midland Properties office at 858-384-2008. If it occurs after hours (nights and weekends) and your resident manager is not available to assist, please park on the street, and wait for the resident manager to tag and tow the vehicle.

First try politely contacting your neighbor to let them know their noise is bothering you. If you feel uncomfortable contacting them, contact your resident manager. Note the date, time, and description of the noise. If the noise is reoccurring after previous notices, contact your resident manager.

Smoking is prohibited on our properties except in designated smoking areas. Smoking includes tobacco, electronic cigarettes, etc. Residents who lawfully smoke marijuana need to smoke it in the designated smoking area. NO SMOKING INSIDE OR OUTSIDE UNITS.

Making any changes to your unit is prohibited without prior written approval. Contact your resident manager before painting or making any alterations or changes to your unit. Upon vacating, you will be charged for painting the wall back to its original color.

Generally, the property owner pays for the cost to repair the units and maintain the building. However, if a resident or their guest damages the unit beyond what is considered normal wear and tear, the resident could be responsible for the repair costs.

If you are experiencing a life-threatening emergency, call 911. If you are experiencing a repair emergency that cannot wait until the next business day (major leak, clogged toilet, etc.), call our after-hours answering service at 619-344-0115. A standby employee will be paged and will respond.